What We Collect and Why We Use It
When you open an account, we collect the information needed to verify your identity and process payments — your name, phone number, email address, and transaction records tied to your bKash, Nagad, or Rocket wallet. We also collect device and session data automatically when you access
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the platform from your phone or browser, including your IP address and login timestamps. This data is used strictly to operate your account, process deposits and withdrawals, detect fraud, and respond to your support requests. We do not sell your personal data to third parties. Retention
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periods vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. If you close your account, we retain only what we are legally required to hold. Your use of this platform
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and the applicability of this policy depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.